- Are there nurses on duty 24 hours a day?
- Yes. Licensed nurses are on duty 24 hours a day.
- Where should I park when I visit?
- There is a parking lot out in the front of the building where guests can park.
- What do I need to bring with me when I am admitted?
- A copy of your insurance cards and I.D.
- Power of Attorney papers or Advanced Directives (if applicable)
- Clothing that is comfortable and easy to put on and take off, and a comfortable pair of shoes (For precautionary purposes, please label all belongings with the resident’s first and last name)
- Optional: Any personal items to make the room look more home-like. (We highly recommend not bringing in any valuables)
- What services does Medicare cover?
- Rehabilitation services including Physical, Occupational, and Speech Therapies
- All meals, including dietary consult and special diets
- Medications
- Nursing Care
- Certified Wound Care
- IV Antibiotic Therapy
- Medical Supplies
- Special Equipment
- Are there railings on the beds?
- We are a restraint-free facility and side rails are considered physical restraint. We provide various interventions that assure one’s safety.
- What are the Medicare Eligibility Requirements for a Skilled Nursing Facility?
- Must have Medicare Part A benefits
- Must undergo a minimum of a 60-day “wellness break” (not hospitalized or under “skilled care”)
- Must have a qualifying hospital stay (three consecutive, inpatient overnights in a hospital currently or within the last 30 days)
- Must have received physician orders for skilled nursing and/or therapy
- What are Medicare Services?
- Medicare is a health insurance program funded by the federal government.
- With certain exceptions, an individual must be aged 65 years or older to be eligible for Medicare.
- The program is administered by the federal Centers for Medicare and Medicaid Services through private intermediaries.
- What is Medicaid?
- Medicaid is a joint federal and state program that helps with medical costs for those with limited income and resources.
- Medicaid also offers benefits not normally covered by Medicare, such as long-term care.
- What is the typical room rate?
- Semi-private rooms: ranges from $200 to $220/day
- Private rooms: ranges from $220 to $240/day
- Please call the facility to speak with our Admissions Director, Elyse Pasternak at (815) 727-4794 for assistance.
- What activities do you offer?
- We have a variety of activities scheduled that appeal to residents interests with varying levels of health.
- Examples of activities held at Spring Creek SNF include: daily exercise, bingo, religious services, baking club, arts and crafts, and trivia.
- We also offer various outings such as: restaurants (i.e. Golden Corral), the casino, and various shopping centers (i.e. Walmart) with transportation included at no extra cost. (All outings are weather permitting)
- Can I bring in my loved one their favorite food?
- Yes, as long as it complies with their prescribed diet – Please ask the resident’s nurse for more information.
- What safety measures are in place when an emergency happens?
- We have extensive protocols for each disaster plan. Please contact the administrator for details.
- What types of therapy do you provide?
- Physical, Occupational, and Speech/Language Therapy are available up to 7 days a week.
- What is CMS?
- CMS Stands for Centers for Medicare and Medicaid Services which is a federal agency within the United States Department of Health and Human Services (HHS) that administers the Medicare program and works in partnership with state governments to administer Medicaid.
- They are also in charge of quality standards in long-term care facilities through its survey and certification process, clinical laboratory, and quality standards.
- How is laundry done?
- The patient gets to choose upon arrival whether or not they would prefer the facility or their family to handle their laundry services.
- If choosing the facility, we do ask that all clothes are labeled with first and last name.
- Are there religious services that you offer?
- We are a nondenominational facility where we engage in singing, bible studies, various religious discussion groups, as well as offering a religious service weekly (all are optional). We also have volunteers from various churches that visit and provide religious and spiritual type activities.
- Is there a limit to the number of people who can visit at one time?
- No, there is no limit. We make every effort to accommodate large group gatherings with prior notice given to the facility.
- Can we bring a family pet to the facility to visit?
- Yes, our facility is a pet friendly facility as long as you can provide proof of all up to date required immunizations.
- How often will a physician or health professional visit?
- Upon admission, a physician will arrive to do a full examination within the first 72 hours.
- A physician will then come every 30 days for a skilled nursing patient or 60 days for a non-skilled patient to complete a full assessment.
- Can I take my loved one home for a visit?
- Yes. “Going out on pass” is with the physician’s approval. Your loved one may leave the facility with a family member / friend during the day and in certain circumstances, overnight with prior notification and discussion with the nursing staff.
- It is required to sign-in and out at the nurse’s station when leaving and returning to the facility.
- Who do I talk to about questions in regard to financials, billing, and/or admission paperwork?
- Elyse Pasternak, Admissions Director / Business Office Manager at (815) 727-4794.